A User Experience Diagnosis of the COVID-19 Vaccine Rollout

The U.S. is leading the world in COVID-19 vaccines administered — as of Tuesday, we were leading China by over 47% (14.7M vs 10M). So why has the vaccine rollout fallen short? We’ve given fewer than 50% of available doses. The feds are also no longer holding doses in reserve. So the issue is not really supply.

A key issue is vaccine appointment capacity. This means more sites and more staff. Once we are able to get a handle on that, the next most important issue is getting appointments — especially for our most vulnerable. These include seniors, as well as other high-risk populations who don’t have reliable access to the internet or the skills necessary to sort through the excess of poorly curated information.

I’m based in Maryland. Now that we’re in phase “1B,” opening vaccination to all people over 75, I’m motivated to get my grandmother her vaccine. She’s 81 and lives alone. She’s been isolated since March, but luckily she lives in downtown Baltimore so she has a bit of a support network in her neighbors. How can I help get my grandmother a vaccine?

READ FULL ARTICLE HERE

Recent Deals

Interested in advertising your deals? Contact Edwin Warfield.

Connect with these Baltimore Professionals on LinkedIn

  • Edwin Warfield

    Editor in Chief, Warfield Digital

    Connect
  • Jean Halle

    Independent Consultant

    Connect
  • Larry Lichtenauer

    President of Lawrence Howard & Associates

    Connect
  • Newt Fowler

    Partner at Womble Carlyle, LLP

    Connect
  • David Crowley

    Owner at Develop DC

    Connect
  • Carolyn Stinson

    Stinson Marketing Group

    Connect