Mission: To mollify citizens angered by the failure of a second railway retaining wall in their Charles Village neighborhood in four years.
Approach: Pledge to do better. “You’re going to see a difference,” said Department of Transportation Director Michelle Pourciau. “We’re going to engage with you. We’re putting in place a robust program.”
The verdict: “About 40% of our questions were answered, kinda, sort of – and 60% dodged,” resident Marshall Sherer said.
Last night’s charm offensive by city officials, held at the Margaret Brent Elementary/Middle School (itself half a block from the ruined wall), was long on promises and short on information about the November 26 incident.
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