After Kimberly Vasquez’s two younger sisters log into their virtual classrooms from their Baltimore home, there’s barely enough bandwidth left for the high school senior to get into her class.

“It’s a constant conflict and battle, trying to get connected, trying to learn,” the 17-year-old Vasquez said.

Her family has Comcast Internet Essentials, a low-cost broadband plan for low-income households that promises no more than the Federal Communication Commission’s minimum bandwidth for high-speed internet. But FCC guidelines caution that if several users are on a network simultaneously, the bandwidth that Internet Essentials provides may not be sufficient for simultaneous video streaming on multiple devices.

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