
Baltimore will outsource water meter reading operations to the same third-party vendor that installed water meters throughout the city earlier this decade, Mayor Jack Young announced Wednesday.
Young said the city has signed a five-year contract with Itron, a Washington state based company, to conduct meter readings, small meter installation and general maintenance. It’s not the first time the company has worked with Baltimore: in 2013, the city awarded Itron an $83 million contract to overhaul and upgrade its water metering infrastructure, which included adding additional meters.
“Our customers deserve accurate and timely water bills,” Mayor Young said in a statement. “The fact that this continues to be an issue even after we invested in automated meters means that we must take further action to address the problem.”
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