It’s shoot-first, ask-questions-later all over again, as the city will commission an “independent review” of its water billing system.
The announcement yesterday by Public Works Director Rudy Chow comes two weeks after the Board of Estimates (which includes Chow) voted to raise the usage rates by roughly 10% per year over the next three years.
And it’s been one week since DPW released a consultant’s report presented as the basis for the rate hike that the BOE had already approved.
The review comes amid a hornet’s nest of customer complaints about high and inaccurate billing that, buzzing for years, that has been stirred up by the latest rate increase.
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